Code of Conduct
Illogical Being prides itself on the ethical standards it upholds. In accordance with Australian Association of Social Work (AASW) industry standards and requirements, Illogical Being has established the following guidelines to ensure the interests of both the counsellor/ Reiki practitioner and client are met within the counselling/ Reiki sessions. Please refer to the signed Counselling/ Reiki Agreement and Terms and Conditions for information regarding fees, payment methods, session times and cancellation policy along with relevant policies and procedures. As a Counsellor/ Reiki Practitioner of Illogical Being. I will conduct myself in a manner that reflects positively upon the counselling/Reiki profession, and I will refrain from engaging in conduct or making statements that may negatively impact the public’s understanding or acceptance of counselling/Reiki as a profession. I will at all times strive to recognise personal issues that might impair conflict or interfere with my counselling/Reiki performance or professional relationships. Should circumstances necessitate I will promptly seek professional assistance and determine the course of action to be taken, including whether it is appropriate to suspend or to terminate the counselling/ Reiki relationship. I will construct clear agreements with my clients, and will honor all agreements made in the context of professional counselling/ Reiki relationships. I will ensure that, prior to or at the initial session, my client understands the nature of counselling/ Reiki, the bounds of confidentiality, financial arrangements and other terms of the counselling/Reiki agreement. I will not intentionally mislead or make false claims about what my client will receive from the counselling/ Reiki process or from me as their counsellor/ Reiki Practitioner. I will not give my clients or prospective client’s information or advice that I know or believe to be misleading. I will respect the client’s right to terminate counselling/ Reiki at any point during the counselling/Reiki process. I will be alert to indications that the client is no longer benefiting from the counselling/Reiki relationship and will advise the client when counselling/ Reiki is no longer necessary. I will suggest that my clients seek the services of other professionals when deemed appropriate or necessary. I will take all reasonable steps to notify the appropriate authorities in the event a client discloses an intention to endanger self or others. I will abide by the relevant policies and procedures of Illogical Being including but not limited to: Privacy and Confidentiality Policy. Illogical Being – ABN 15 751 650 538 Confidentiality/Privacy. I will respect the confidentiality of my client’s information, except as otherwise authorised by my client, or as required by law. I will accurately create, maintain, store and dispose of any records of work done in relation to the practice of counselling/ Reiki in a way that promotes confidentiality and complies with applicable laws. Conflicts of Interest. I will seek to avoid conflicts between my interests and the interests of my clients. Whenever any actual conflict of interest or the potential for a conflict of interest arises, I will openly disclose it and fully discuss with my client how to deal with it in the way which serves the best interests of my client. I will avoid dual role conflict with my client. On Completion of Counselling/ Reiki. I will by mutual agreement with the client make contact to find out how the client is progressing.
Counselling/ Reiki Agreement
1. Parties
Parent/ Guardian Name: (“You”)
Client name: (Child)
Counsellor Name: Jodi Millman (the “Counsellor”)
This Agreement is between: Parent/guardian (You) your child (Child) and Illogical Being (the “Company”)
2. Brief and Fee Structure
Fees: $140.00 per Counselling session (60 minutes).
$90 per Reiki Session (60mins)
$180 per Combined Reiki/ Counselling session (90mins) Session(s): As required by mutual agreement.
Schedule: The Session dates will be agreed upon and booked in advance at the first Session.
1. The Sessions will be conducted in person.
2. Sessions will take place (where practicable) on the same day/time each week at Forrest street office.
3. Payment will be by cash or Credit/Debit Card only on the day, except where otherwise agreed.
3. The Company’s Commitment:
3.1 The Company will provide the counselling/Reiki sessions through the Counsellor/ Reiki Practitioner.
3.2 The Company will provide counselling/ Reiki that is a professional client relationship designed to facilitate the creation and development of personal, professional or business goals and to develop and carry out a strategy/plan for moving towards those goals.
3.3 E-mails are welcome between sessions if you have urgent questions or an issue.
4. Your Commitment:
4.1 You agree to pay the Company the Fees as set out in this Agreement.
4.2 You agree to meet the Counsellor/Reiki Practitioner at the specified times.
5. Counselling:
5.1 You enter into this Agreement with the full understanding that you or your child is solely responsible for creating their own results. You understand that failure to meet their goals (in whole or part) cannot be guaranteed and no warranties are given.
5.2 You are aware that counselling/Reiki is not psychotherapy, psychoanalysis or any other form of mental health care treatment, medical therapy or therapy, nor is it to be used as a substitute for professional advice by legal, medical, financial, business or other qualified professionals.
5.3 If appropriate, you will seek independent professional guidance in the areas indicated in 5.2 and you understand that all decisions and actions in these areas are your sole responsibility.
6. Your Session:
6.1 The Session belongs to you. If the Session is not heading in the direction you would like, if the Counsellor/Reiki Practitioner ever says anything you don’t feel comfortable with or have a concern with the way the Sessions are proceeding you will be provided with opportunities to let the Counsellor/ Reiki Practitioner know.
6. Your Childs session:
6.2 The Session agenda belongs to your child. If the Session is not heading in the direction they would like, if the Counsellor/Reiki Practitioner ever says anything they don’t feel comfortable with or have a concern with the way the Sessions are proceeding your child will be provided with opportunities to let the Counsellor/Reiki Practitioner know.
7. Ethics and Confidentiality:
7.1 Any notes the Counsellor/Reiki Practitioner makes during the Session about you or your child are kept confidential.
7.2 The Counsellor/ Reiki Practitioner will not use or disclose the information you or your child shares with them during their Sessions, except as authorized by you or them or as required by law.
7.3 Any information provided throughout the Session is kept in utmost confidentiality, however there are certain exceptions when the Counsellor/ Reiki Practitioner may have to breach this confidentiality. These circumstances include if there is a risk of harm to you, your child or others, if required to do so by a court of law, or where there is a need to refer through to another party. The Counsellor/ Reiki Practitioner will discuss this with you and your child should any of these circumstances occur.
7.4 You understand that on occasion the Company may anonymously share generalized information for training or consultation purposes with other Counselling professionals. Yours and your child’s identity and any information that could lead to their identification will remain entirely confidential.
7.5 In the event that the Counsellor/ Reiki Practitioner is unable to continue with counselling/Reiki due to illness, your phone number will be forwarded to the Counsellor/ Reiki Practitioners supervisor to make contact with you.
7.6 Client information will be used for invoice/ billing purposes and only as required.
8. Admin:
8.1 The Session may be refused if payment has not been made as required by this Agreement.
8.2 Where it is necessary for either you or the Counsellor/ Reiki Practitioner to reschedule a session this will be done by phone at least 24 hours before the scheduled Session.
8.3 You will be charged for missed Sessions which are not rescheduled in accordance with this agreement, except in exceptional circumstances (at the Counsellor/Reiki Practitioners discretion).
8.4 If you are late for a Session, the Session will complete at the scheduled time or unless otherwise agreed.
9. Termination:
9.1 You and your child, or the Company may terminate this Agreement at any stage through the Counselling/ Reiki process. In the event that you owe money to the Company at the time of cancellation, full payment will become due at the time of cancellation.
9.2 In the unlikely event that this Agreement is cancelled before all the Sessions you have paid for have been provided the Company will refund you for any Sessions you have paid for but which the Company has not provided.
10. General:
10.1 In the event of You or your child is choosing to feel mental, physical or emotional distress (or related ailment or condition) which you believe to be related either directly or indirectly to the Counselling/ Reiki Sessions you will not hold the Company liable for any loss or cost incurred by you (or any person related to you). You will indemnify the Company in the event of any such claim.
10.2 Except as expressly set out in this Agreement the Company will have no liability to you or your child. This Agreement reflects the entire agreement and understanding between you, your child and the Company regarding the matters in this Agreement.
